The Family Guide
Everything a family needs, in the order a family needs it: set the device up, live with it every day, and understand the safety promises behind it.
How this guide is organized
Section titled “How this guide is organized”Three parts, in reading order:
- Getting Started — the first hour: unboxing, pairing the parent app, and teaching the one button.
- Everyday Use — the four things the device does daily: listening, talking, location, and staying charged.
- Safety & Privacy — the controls parents hold and the promises we make about data.
A FAQ catches everything that doesn’t fit.
Getting Started
Section titled “Getting Started”Unboxing & First SetupWhat's in the box and the first ten minutes.
The Parent App & PairingConnect your phone to the device and take the controls.
One Button: How Kids Use ItTap, double-tap, hold — the whole interface.
Everyday Use
Section titled “Everyday Use”Listening: Music & StoriesLocal-first music and stories, playlists, and the now-playing flow.
Talking: Calls & Voice NotesWhitelist calls and quick voice messages to approved contacts.
Location & Check-InsLive-ish location for peace of mind — what it is and isn't.
Charging & CareBattery life, charging, cleaning, and keeping it healthy.
Safety & Privacy
Section titled “Safety & Privacy”Parental ControlsContacts, content, and time — what parents decide from the app.
Our Privacy PromiseWhat data exists, where it lives, and who can see it.
FAQ & TroubleshootingQuick answers when something doesn't work.